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October 04, 2016 3 min read
Excerpted from the magazine:
OCTOBER 2016
SHOP TALK | ENDICOTT HOME FURNISHINGS
BY JEN DEROSE | PHOTOGRAPHY JANE BERGER
Endicott Home Furnishings lets you live large—and green—in tight spaces.
One of the first things you notice upon entering Endicott Home Furnishings
is the lack of any new-furniture smell. But the omission of this olfactory
offense—due to the Scarborough shop’s commitment to selling nontoxic furniture—
isn’t all that’s immediately striking. There are also the classic, streamlined designs—
from coffee tables to consoles, sleeper sofas to sectionals—created by owners and
managers Ross and Christine Endicott. The husband and wife’s 17-piece base line is
free of formaldehyde and chemical flame retardants, made in the United States, and
sized for smaller spaces. It’s also completely customizable, with dozens of options for
finishes and fabrics. “This is where you come in and figure out what you need,” says Ross, gesturing around the high-ceilinged space arranged with various furniture vignettes. “If it doesn’t exist, that’s not a big deal—we’ll make it.”
The couple opened the shop over a decade ago, having left corporate gigs in
New York to be closer to Ross’s octogenarian father and to raise their family. (Their 8-year old daughter, Maia, has the honorary title of “marketing director” and counts fabric selection as one of her favorite activities; 12-year-old Beo occasionally accompanies his father on furniture deliveries or helps with assembly.) “The nontoxic part of the business came organically because we have kids. We didn’t want to have this stuff in our furniture,” says Christine. “And we knew about smaller scale living from New York, so we wanted to have that type of furniture too.”
After some trial and error, they began mostly collaborating with a single vendor
who shares their commitment to quality, quick turnarounds (standard upholstered
pieces are delivered in four to six weeks), and customer service. When an issue arises—say, a customer ordered two different sofas and wound up preferring one style of cushion over the other—the Endicotts generally will not charge extra for replacement parts or shipping. This client-centered mentality has paid off. “Many of our customers come back to purchase more furniture from us,” says Christine. “Now we have a lot of baby boomer customers who are downsizing, and then of course there are the younger folks who are moving into condos downtown.”
It’s these clients who drive the couple’s designs. “Our pieces are not really ours,” says
Ross. “They’ve evolved from asking our customers, ‘What do you need?’” The result is a furniture collection that’s ideally suited to Maine homes.
There’s the Miles, a slimmed-down queen sleeper sofa with removable legs that fits easily through narrow stairways in old farmhouses, and the Piper sofa, whose low back is sized to sit beneath a picture window without obstructing the view. The Endicotts also carry select pieces from American manufacturers, such as Penn Creek Furniture’s Eency Weency, a 30-inch-long dining table that expands to seat 12 for a large lobster dinner. Easily cleanable upholstery options include fabrics woven from recycled plastic bottles that are impervious to sandy kids in swimsuits, wet dogs, and wine spills. Customization allows the couple to work with customers who are aging or have physiological challenges, something the Endicotts have first-hand experience with after caring for Ross’s father. “If someone needs to be able to stand up out of a sofa or chair more easily, we have the ability to change the height, firmness, and depth of the seat, as well as the back and arm height,” says Ross.
Sprinkled throughout the showroom are a few midcentury-inspired designs (including a
molded plastic rocker), as well as photography and encaustic works by Bath artist KDB (Karen Dominguez), and even some one-off, reclaimed pieces by a local furniture maker in Gardiner.
Hanging high above it all is one item that’s not for sale: a polished, caramel-colored wooden boat that Ross built for going out on the water with his son in the Belgrade Lakes region. Designed for both sailing and rowing (allowing the duo to power their way to shore when the wind dies), it serves as a striking symbol of the Endicott ethos:
well-crafted, custom pieces that are comfortable, multi-functional, and thoughtfully considered to accommodate—and adapt to—one’s lifestyle.
Read more: Straight Up Advice for Downsizers
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